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Ticket Analytics

Display ticket metrics to agents
Ticket Analytics

749 reviews

instalaciones

1068

Trabaja con

Support

Desarrollador

Sparkly

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Watch the Ticket Analytics app video

Give agents real-time insight on a ticket.

Overview of stats on a ticket

You'll be able to see these stats:

  • Relative date when a ticket was created
  • Relative date when a ticket was last updated
  • How many comments a ticket has

Ideal for organizations that need more insight in a single ticket

Give agents real-time insight on a ticket.

Sparkly, Amsterdam, the Netherlands.

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Last updated

4 de abril de 2025

Developer

Version

1.2

Cómo instalar

Zendesk Ticket Analytics Instructions

  1. Install the app
  2. Open any ticket
  3. Enjoy making better decisions with these stats at hand

Overview of stats on a ticket

You'll be able to see these stats:

  • Relative date when a ticket was created
  • Relative date when a ticket was last updated
  • How many comments a ticket has

Ideal for organizations that need more insight in a single ticket

Give agents real-time insight on a ticket.

Sparkly, Amsterdam, the Netherlands.

Have any questions or ideas?

Check out our Help Center.

Qué dicen los usuarios

2 evaluaciones
Mostrando 2 de 2 evaluaciones
Nicolas Sansone
Hace about 3 years

Très simple pour visualiser d'un coup où en est le ticket et s'il y a eu beaucoup de relances ou d'attentes par exemple

Anónimo
Hace over 6 years

Such a simple solution to give our agents a little bit more insights at-hand.

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