SendSafely

This product has been invaluable for our team. We needed a solution to securely receive large files from customers, as Zendesk's 50MB limit was insufficient. Sendsafely's 10GB capacity has solved that problem. Moreover, the secure encryption provides the peace of mind necessary for our healthcare environment, keeping our security and compliance team highly satisfied. The setup process was straightforward, and the support team has been excellent. Our agents have consistently praised this tool, and I'm confident others will have the same positive experience.

We initially tried Virtru but their product failed to perform, then experienced serious support problems and never could not get set up with them. Send Safely on the other hand have been great to work with, functioned flawlessly from the get go and was seamless in getting set up and running. Great experience and product!

SendSafely is a great tool to ensure customers have confidence that their data is properly secured and encrypted. Utilizing this within Zendesk or via the web interface is a seamless process, with great UX.

SendSafely is a solid solution for any business that needs a comprehensive and practical tool when dealing with sensitive data during customer conversations. It greatly surpasses some of the limitations presented by Zendesk native functionality (*especially* the file size) as well as providing end-to-end encryption which is an absolute necessity in today's data privacy-conscious world.

SendSafely closes the gap and is the perfect solution to safely deliver files to our customers. We have utilized this service for a few years now without any issues. SendSafely also has excellent customer support! Highly satisfied!