Proactive Bulk Tickets

Really useful tool with a lot of features that is perfect to proactively contacts a list of customers from Zendesk. My Teams used it quite regularly and it works perfectly. I recommend this tool that will save you a lot of time.

Incredilbe functionality at a reasonable price. Previously, we had used a combination of Slackbots and Zendesk native solutions to send bulk texts to customers. This was both time consuming, inacccurate and prone to human error. Thanks to the bulk messaging function, we can now download a list of customers from our CRM and send a bulk message in a matter of minutes, notifying customers of service outages, promotions or any other business critical communication. It was setup in a matter of minutes, empowers our agents and most importantly saves us massively on repeat tickets and complaints regarding communicaton. Highly recommend.

This app saved us a lot of complaints. Gret feature, congrats to the sparkly team

Hi, How can everyone say its working, when it actually is not working properly... Thanks

The Proactive Bulk Ticket application is great to use with our backlog. We won't want anything else anymore to e-mail our customers.