Atlassian Statuspage for Support

Good app, works as advertised. The only unfortunate issue in the ticket view, and an unfortunate blocker in using the "add to comment" feature for us, is that we use basic formatting in our statuspage postings (bullets, indents, etc.) and the app doesn't seem to support that. It doesn't even support line breaks which makes it difficult to read if you have more than 1 paragraph. And while that's only a small issue for our support agents, it makes posting it to a customer as a non-starter given the amount of work it takes to clean up the message. Supporting line breaks would be a good start.