Doesnt work. Zendesk says ask aircall for help. Aircall days ask zendesk for help. The dialer does not appear despite multiple installs.
Hi Brandon, Thank you for your feedback. Unfortunately, Aircall's Zendesk Sell integration does not have a dialer available natively in the Zendesk Sell platform. To use the integration, you'll need to use Aircall's web app (phone.aircall.io) or our Mac/Windows application (available here: https://aircall.io/download/ ) Once installed, you can also use that link to download our Chrome extension, which will enable you to click-to-call directly from the Sell platform. If you're willing to give the platform another try, we've just updated the integration with new features, including the option to have tags sync to Zendesk Sell from Aircall. Just ask your sales rep to join the Zendesk Sell beta. Cheers, Autumn from Aircall
Absolute waste of time! Tried integrating on several occasions without success. Raised a ticket with Aircall and they are worse than useless. DON'T WASTE YOUR TIME!
Hi Ranya, Thank you for your feedback and I a sorry you are encountering issues. I'm not able to locate your support ticket unfortunately but please submit a ticket at support.aircall.io and we will fix your issue in no time, and you can enjoy the integration like 50+ other Aircall and Zendesk Sell customers! Thank you!
ZenSell integration is seamless and takes no time at all to configure. I love using the Power Dialer I get my calls done in no time.
Très simple d'utilisation, service et interface efficace.
Aircall integrates with Zendesk very well. It is much more seamless than any virtual dialer I have used in the past. They are constantly making updates that actually improve the user experience, and they let you turn off features that don't apply. It is a great workflow and much easier than anything else I've tried.
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