GDPR / HIPAA / CCPA — Delete tickets, delete users. Automagically.

Macros & Dynamic Content language. Create templates/scenarios in a Macro.

Automate bulk suspended ticket process. Manage spam with the help of rules in your Zendesk.

Start the outbound conversation with a Proactive Ticket, Message and Campaign

Display ticket metrics to agents

Export everything, any way you want

Download a ticket's attachments in one click

Save time, send vouchers/coupons/discounts

Tables in tickets, finally.

One click access to your business systems

Tickets from a different perspective

Show your current call queue to agents

Keep track of your agents' skipping behaviour

Collaboration between Finance and Customer Service teams

Better insights of your call queue