Pop-up notification feed for ticket events inside the agent interface

Add Read Receipts and Email Tracking to Zendesk in Seconds.

Custom real-time dashboards for sharing and monitoring live support KPIs throughout the day.

Motivate your sales team with customizable real-time dashboards.

Easily monitor live chat metrics with a custom real-time dashboard. For TV, desktop and mobile.

Automate workflows and integrate data between 1500+ apps using no code at all

Combined HR + IT workforce management. See employee information from Rippling directly in your tickets.

Connect Zendesk with your favorite apps to automate customer support workflows

The Seamless, AI-Powered Voice Solution for Zendesk

Make Talk recordings from calls easy to reference or download

Simply choose which ticket fields to hide from agents

Zendesk data migration: fast, easy, reliable

The AI copilot agents love, ticket automation when you need it.

Seamless Azure DevOps integration between Zendesk - Azure DevOps. Create, Notify

CSAT, NPS and Customer Effort Score surveys for Zendesk

AI powerhouse for Quality Assurance (QA), performance insights and management

Quality Assurance (QA), Quality Management (QM), agent coaching and KPI reports

Quality Assurance (QA), Quality Management (QM), agent coaching and KPI reports

Email campaigns to reach your customer list and follow up on mail performance.

Softphone do PABX Virtual na Zendesk. API, CTI, 0800, 4004, Gravação e Report.

Notice if and when customers open your emails.

Make phone calls in Zendesk with Dialpad.

Custom survey forms that seamlessly integrate with tickets

Advanced search, unlimited views, bookmarks and more—all in one app for Zendesk