Linc is a CX Automation platform delivering automated experiences at scale across webchat, email, SMS, Facebook, Google Business Messaging, and Voice connected platforms. Linc's platform empowers leading brands like Kimberly Clark, Carter's | Oshkosh, Levi's, Vineyard Vines and Thrive Market to deliver anywhere-engagement and real-time services across the entire customer journey.
Linc’s CX automation platform is not your standard AI chatbot, but rather a highly intuitive automated CX assistant to help across the entire customer journey and use cases. Our automated assistant provides seamless and smooth conversations in a natural language that truly demonstrates the best of your brand.
Linc’s automated CX platform has all the tools and capabilities prebuilt into the system providing you with low cost and quick time to market.
From product questions to promotion questions, your customers want real-time assistance to their critical buying questions. You’ve spent customer acquisition budgets to get them here, don’t let the unanswered question be the barrier to a successful sales conversion.
Deliver a seamless purchase experience to allows have satisfied customers across all messaging channels. Increase customer loyalty and ensure that your customers buy from your brand first.
Deliver a seamless branded post-purchase experience that drives additional revenue, reduces WISMO calls, increases loyalty and delights your customers regardless of channel. From track and trace to returns, never miss a moment to provide a positive experience.
Increase customer lifetime value and turn one-time buyers into lifetime customers with Linc’s Retention Assistance. Whether its reorder information, loyalty points, refer a friend or subscription details, Linc AI platform provides your customers with the information they need when they want it and on the channel they prefer.
